AFAP committee resolves 27 quality of life issues

| August 7, 2010 | 0 Comments

Defender 6 sends

Lt. Gen. Rick Lynch, Commander, Installation Management Command

Lt. Gen. Rick Lynch, Commanding General, Installation Management CommandWASHINGTON — I have always said you can either read history or make it.
Many in our workforce have made important history by asking the three fundamental questions: Are we doing the right things? Are we doing things right? What are we missing?
These questions compelled the workforce to provide valuable feedback that helps us sustain the Army Family Covenant. Because of your voice and the Army’s commitment to taking care of Soldiers, civilians and families, you have added to the 27-year history of the Army Family Action Plan’s quality of life improvements, enabling us to do the right things the right way, and fix things that were missing.
One of the greatest achievements of the recent AFAP General Officer Steering Committee is resolving 27 of 40 quality of life issues. The GOSC, comprised of Department of Defense officials, Army leaders and field representatives, reviewed some tough issues that require resources, legislation and policy changes.
In the end, the resolutions expanded Soldier entitlements and civilian employment, enhanced medical and family support, and improved facilities and relocation services for the Soldiers and civilians who support our nation, and the families who support them.
The AFAP is a year-round process that begins at the installation or unit level, and is the pre-eminent means for commanders at all levels to learn of and seek solutions for the concerns of their communities. Currently, the Army is the only service with a program like AFAP.
Because of your voice, the Army is able to dedicate child and youth spaces to accommodate our special needs children at Child, Youth and School Services facilities. Garrison commanders now have the authority to designate areas within their community for immediate special needs child care. This resolution supports Soldier and family well-being.
Our pledge to improve family readiness is evident in the resolution of issue No. 562, an efficient and seamless delivery of family support services with Army One Source. This significant approach reaches out to families with information about Army family programs, health care benefits, education and recreation at — easily accessible by Soldiers and families, regardless of geographic location.
Army One Source, a one-stop shop for Army information, is available for members of active and reserve components.
We are ensuring excellence in schools through an online, one-on-one tutoring service for Army affiliated students. Family members in grades K-12 can receive live, online assistance with math, science, language and introductory college-level courses. This worldwide service is available 24 hours a day, seven days a week at
Enhanced survivor family dental benefits were also attained to provide additional support to surviving families. Surviving children can now maintain coverage in the Tricare Dental Plan through age 21, or age 23, if they are full-time college students.
Additionally, an issue requesting around-the-clock child care was resolved. The Army funded 24/7 child care facilities at 11 installations, based on installation missions and projected demand. Family Child Care homes provide the same services at the remaining installations.     
We have made great strides, but the committee agreed that six AFAP recommendations can’t be resolved because of resource constraints, lack of legislative support or other factors. However, we decided to continue pursuing seven agenda items, such as increasing weight allowances for relocating families and boosting medical retirement pay for some disabled Soldiers.
Above all, the AFAP continues to turn possibilities into realities. Since the first AFAP conference in 1983, we have established standards for child care, increased single Soldier programs, granted paternity leave for new military fathers, and expanded educational benefits for families.
This grassroots process identifies and elevates the most significant quality of life, or QOL, issues that affect Soldiers, retirees, civilians and families. Information provided through the AFAP process gives commanders and leaders insight into current satisfaction detractors, QOL needs and expectations of the Army community.
Leaders use this information to affect changes that improve standards of living and support programs. These changes foster a satisfied, informed and resilient Army community.
We are entering a new era in AFAP. I am committed to ensuring all recommendations are thoroughly analyzed to determine if they are realistically achievable. To that end, I will be meeting with the Army staff proponents each month to analyze eight to 10 issues.
I want to include the entire Army family in this process by keeping them informed of the progress of each issue. As such, I invite you to visit the Army One Source website at, and select the Family Programs and Services menu to activate the AFAP Active Issue Search feature. There, you can enter keywords to find related active issues or insert an issue number to see a specific issue.
You may also search by subject area, demographic group or geographic area to see what we are doing to improve QOL for those we serve. I will also keep you informed by publishing monthly updates and postings to my Facebook page.
I encourage you to continue asking these three fundamental questions about our programs and services: Are we doing the right things? Are we doing things right? What are we missing?
If you answer “no” to the first two questions or if you think we are missing something, get involved and become part of the solution for improving the Army’s home — your home.
Reading history is educational, but getting involved and making important history is an exceptional way of providing exceptional support to the Soldiers, civilians and families in our home.
Support and Defend. Defender 6.

Category: News

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