‘Apple-themed’ awareness day focuses on health care survey

| October 13, 2011 | 2 Comments
Staff members at the Schofield Barracks Health Clinic display foam apple give-aways at APLSS Awareness Day, Oct. 3. (Courtesy of Meghan Erin Osborn)

Staff members at the Schofield Barracks Health Clinic display foam apple give-aways at APLSS Awareness Day, Oct. 3. (Courtesy of Meghan Erin Osborn)

APLSS surveys are tied to funding of services

Lt. Col. Germaine Oliver & Tanisha Brown
Schofield Barracks Health Clinic


SCHOFIELD BARRACKS — With staff members attired in red shirts, green hats and “Ask me about APLSS” buttons, more than 400 patients at the Schofield Barracks Health Clinic, here, learned about Army Provider Level Satisfaction Survey, or APLSS, and Tricare Online services.

The events were part of SBHC’s first APLSS Awareness Day, here, Oct. 3.

Patients could either visit the apple-themed information booth or speak with staff members to increase patient knowledge of the satisfaction survey and its importance.

The SBHC wanted to bring this information to its patients in a fun way, while letting them know that APLSS is a critical component of providing exceptional patient care.

The Office of the Surgeon General, or OTSG, mails APLSS surveys to a sample of SBHC patients to ask how Army providers and facilities are meeting the needs of the patients they serve. The survey focuses on a single outpatient appointment.

APLSS tells the clinic staff what its beneficiaries like and how the clinic can succeed and improve. Also, since APLSS is tied to funding, returning the surveys provides funding that SBHC can use for equipment and services for its patients.

“It was fun,” said Cheryl Keopuhiwa, advisor, Tricare Health Benefits Office. “Most people were familiar with Tricare Online Services, but they were really receptive and glad to learn about the APLSS survey. We’re thinking about having another APLSS Day around the holidays.”

The family readiness group for Medical Company C, SBHC, also held an apple-themed bake sale fundraiser during the event.

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Category: Community, Health

Comments (2)

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  1. Meghan Osborn says:

    I took this picture! I took this picture!!!!!! :DDD

  2. Gretchen Osborn says:

    You asked that credit be given to photographers as often as possible. This photo from the Schofield Barracks Health Fair was taken by 16 year old Meghan Erin Osborn. Daughter of a soldier stationed at Wheeler Army Air Field.

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