Shift in hours of operation aims to reduce wait times, increase service
Dr. David Floyd
Acute Care Clinic, U.S. Army Health Clinic-Schofield Barracks
SCHOFIELD BARRACKS — The Acute Care Clinic at U.S. Army Health Clinic-Schofield Barracks will shift its hours of operation to 7 a.m.-6:30 p.m., starting Nov. 4.
This slight shift in hours is part of a new staffing model that will increase the number of providers available to serve beneficiaries, and the change will significantly decrease wait times.
“By bringing these additional resources to bear, we believe that we can assist the patients in taking control of their health, rather than just responding to illness or injury,” said Col. Mary Krueger, commander, USAHC-SB. “These professionals can provide proactive, preventative interventions to help the patient maintain the highest state of health.
“This model is in sync with the surgeon general’s focus on nutrition, activity and sleep as fundamental principles to address as we move from a health care system to a system of health,” Krueger added.
The clinic provides care to active duty and retired military personnel, their family members and other Department of Defense and Tricare beneficiaries.
The ACC offers beneficiaries living at Schofield Barracks a walk-in clinic for same-day treatment of eligible patients with acute illnesses and injuries. The ACC, which is not an emergency room, provides care for a variety of acute conditions, from sprains and fractures, to lacerations, asthma attacks and burns.
“The providers in the Acute Care Clinic bring a diverse background of clinical experiences that combine to form a great team that delivers exceptional, urgent care to our Soldiers and their family members,” said Col. Jennifer Walker, deputy commander, Clinical Services, USAHC-SB. “They are different from the primary care providers in our Troop Medical, Family Medicine and Pediatrics clinics in that they don’t focus on prevention and wellness as much as those acute injuries and illnesses that come up unexpectedly.”
If an injury or illness is not considered urgent or acute, patients are strongly encouraged to see their own primary care manager to ensure continuity at Schofield’s Family Practice, Pediatric and Troop Medical clinics, which often have same-day appointments available for its assigned patients.
The ACC will ensure that every patient receives the right level of care and is available for urgent needs.
For severe injuries or potentially life-threatening conditions, such as chest pain, possible stroke, heat injury, poisoning or loss of consciousness, patients are advised to call 911 or to go directly to the nearest ER.
(Editor’s Note: Floyd is the chief, ACC, USAHC-SB.)
Schofield Barracks ACC
The Acute Care Clinic is located in Building 684 on the first floor of USAHC-SB. Access is via the ACC front door facing the entry driveway from Waianae Avenue.