New user options given for TRICARE

| March 1, 2014 | 0 Comments


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News Release

HONOLULU — A new enrollment policy for non-active duty TRICARE beneficiaries on the island of Oahu allows enrollment to any Hawaii Military Treatment Facility (MTF), regardless of the beneficiary’s service branch affiliation.

Under the new policy, for example, an Army or Air Force beneficiary (active duty family member, retiree, their family member, survivor) living on the Windward side of Oahu now has the option to enroll to the Naval Health Clinic Hawaii-Marine Corps Base Hawaii in Kaneohe Bay, instead of having to drive to Tripler Army Medical Center or the 15th Medical Group, Joint Base Pearl Harbor-Hickam (Air Force).

“The intent of this market-wide policy is to allow our beneficiaries access to military health care where it is most convenient,” said Brig. Gen. Dennis Doyle, commander, Pacific Regional Medical Command and Tripler Army Medical Center, and also Enhanced Multi-Service Market (eMSM) manager.

“This creates a patient-centered approach to health care delivery while optimizing the MTF resources throughout the Hawaii market,” Doyle added.

As part of the National Defense Authorization Act of 2013, governance of the Military Health System (MHS) has resulted in the consolidation, integration and standardization of shared services and functions within the MHS.

Army, Navy and Air Force medical treatment facilities on Oahu have partnered together with the goal of creating a single health care system to support the TRICARE beneficiary population.

The open enrollment policy for non-active duty TRICARE beneficiaries is the first indication of their efforts.

Learn More
TRICARE is the Department of Defense (DOD) health benefits program for active duty service members and their family members, retirees and their family members, and survivors.
UnitedHealthcare Military & Veterans is the DOD Managed Care Support Contractor administering the TRICARE program in the 21-state West Region.
If you are a TRICARE beneficiary living on Oahu and would like more information on enrollment, primary care manager changes or other TRICARE information, call UnitedHealthcare Military & Veterans at 1-877-988-WEST (1-877-988-9378) or visit online at

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Category: Community, Health

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