Schofield PX shoppers have their say, April 24-May 17

| April 18, 2014 | 0 Comments
Jack Wiers, U.S. Army Garrison-Hawaii Public Affairs Schofield Main Post Exchange shoppers will earn a $5 off coupon when they participate in a customer satisfaction survey, beginning April 24.

Jack Wiers, U.S. Army Garrison-Hawaii Public Affairs
Schofield Main Post Exchange shoppers will earn a $5 off coupon when they participate in a customer satisfaction survey, beginning April 24.

 

 

 

 

 

 

 

 

ARMY & AIR FORCE EXCHANGE SERVICE
News Release

SCHOFIELD BARRACKS — In an effort to constantly improve the level of service provided throughout its facilities, the Army & Air Force Exchange Service relies on an ongoing Customer Satisfaction Index (CSI) for localized, real-time snapshots of how successful the organization is at meeting the community’s needs.

The survey, which addresses customer service, pricing, sales associate availability, merchandise assortment and other key issues, is administered at every exchange main store, annually.

The Schofield Main Post Exchange shoppers’ opportunity to participate in the 2014 Customer Satisfaction Index is April 24-May 17. During this time, Soldiers, retirees and their families are encouraged to visit the exchange to provide feedback on services available at Schofield.

Beyond improving exchange operations, shoppers who participate will also receive a coupon worth $5 off their next purchase at the exchange.

“We want to hear from as many Schofield shoppers as possible,” said Terence Maynard, exchange store manager. “Efforts like the CSI are critical to not only improving the shopping experience, but also bolstering the dividend the exchange annually delivers to the community as healthy exchange operations make the Schofield Barracks’ community a better place to live and work while producing greater returns for Army quality of life programs.”

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Category: Community

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