MWR Customer Survey set for release

| May 23, 2014 | 0 Comments
File Photo SCHOFIELD BARRACKS — IMCOM officials hope survey information results will help refine, taper and enhance MWR programs, including bowling, here.

File Photo
SCHOFIELD BARRACKS — IMCOM officials hope survey information results will help refine, taper and enhance MWR programs, including bowling, here.

 

Robert Dozier
U.S. Army Installation Management Command
SAN ANTONIO — The Department of Defense is set to release its latest survey to gauge customer satisfaction with Morale, Welfare and Recreation garrison facilities and programs.

As in 2009 and 2011, the MWR Customer Satisfaction Survey will go to select Soldiers and service members, inviting them to volunteer their opinions about current operations.

DOD will focus this survey on select types of facilities, so management, training and financial resources can be maximized in the current fiscal environment.

This year’s questionnaire focuses on fitness, libraries, outdoor recreation, recreation centers, auto service centers, single service member programs, leisure travel, swimming pools, sports and athletics.

Participation in the survey is confidential to encourage honest and full participation from Soldiers and family members who are patrons of Family and MWR services around the world.

Survey packages are expected to be distributed in mid-May directly to 120,000 randomly chosen service members, including active duty, National Guard and Reserve Soldiers.

Officials at the U.S. Army Installation Management Command hope the statistical results of the survey will show trends developing since 2009, which will be used to help refine, taper or enhance garrison programs serving family members, Soldiers and retirees.

Learn More
Involvement in the survey will help ensure FMWR fulfills customer needs in the years to come. IMCOM uses surveys, as well as its website (www.ArmyMWR.com) and social media sites (Facebook and Twitter), to stay connected with MWR customers in the Army community.
Visit Hawaii’s FMWR at www.himwr.com.

About U.S. Army IMCOM
IMCOM handles the day-to-day operations of U.S. Army installations around the globe. It is the Army’s home.
Army installations are communities that provide many of the same types of services expected from any small city. Fire, police, housing and child care are just some of the things IMCOM does in Army communities every day.
The professional workforce strives to deliver on the commitments of the Army Family Covenant, honor the sacrifices of military families and enable the Army Force Generation cycle.

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Category: Community, Installation Management Command, Uncategorized

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