OPM contacting cyberbreach victims

| June 26, 2015 | 0 Comments

OPM logo

U.S. Army Garrison-Hawaii
Public Affairs


The Office of Personnel Management is in the second week of notifying the roughly four million current and former federal civilian employees whose personally identifiable information may have been compromised.

Affected personnel are automatically enrolled in identity theft insurance through CSID, a company that specializes in identity theft protection and fraud resolution.

No additional action by affected personnel is necessary.

Optionally, free credit-monitoring services for 18 months will be provided upon registration with CSID by the affected individual.


Resumed email

CSID, on behalf of OPM, resumed email notifications to DOD employees, June 15, using improved operational and security procedures.

Some individuals had already received a notification by the initial email process, and OPM selected those individuals who had not used their PIN to re-notify them under the improved process.

For those who had activated their PIN in their initial notification email, OPM is not re-notifying these individuals. The official email notifications to employees will come from CSID as a text email.

The CSID email will contain information for the employee about the incident, what protection is being provided and instructions for employees to register for the credit monitoring.

This is the part that has changed with better security practices: The employee is not able to click on an embedded link in the email. Employees must enter the URL – https://www.csid.com/opm –manually in their web browser to go the benefits enrollment site.


What’s different?

On the enrollment site, there is improved security and procedures in validating the employees for their benefits.

•Employees can go to the OPM government website where they will find instructions and a link to the CSID website.

•If an email is undeliverable, CSID will automatically generate a first class letter notification using the home of record address on file.

CSID and OPM are scheduled to complete the emailing of notifications by June 22.

(Editor’s note: This article is an update regarding the “Hawaii Army Weekly” article on June 12, p. A-1, about the cybersecurity incident affecting the OPM.)

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Category: News

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