Army to launch IPC resident housing survey

| April 15, 2016 | 2 Comments
A dog park on Wheeler Army Airfield, the first ever at USAG-HI, opened last year and continues to be a popular gathering place dogs and owners. The park is a direct result of resident feedback from IPC’s resident surveys.

A dog park on Wheeler Army Airfield, the first ever at USAG-HI, opened last year and continues to be a popular gathering place dogs and owners. The park is a direct result of resident feedback from IPC’s resident surveys.


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Island Palm Communities
News Release
SCHOFIELD BARRACKS — Residents living in Island Palm Communities will receive an email on April 28 from CEL & Associates, the company hired by the Army to conduct a resident satisfaction survey for all privatized residential communities across U.S. Army installations.

Residents will be asked for candid feedback about their experiences living with IPC, from move-in through residency.

Feedback
“We received great feedback from residents last year, which resulted in several enhancements, such as a new dog park on Wheeler, a major playground construction and rehabilitation project across all our neighborhoods and new vinyl fencing in our Helemano community,” said Tom Adams, director of property management at IPC.

“The online survey takes about five minutes to complete, and in addition to rating us in a variety of areas, residents will have an opportunity to share ideas and suggestions,” Adams added.

Resident comments and suggestions will help IPC and Army housing leadership identify areas where the property operations team is realizing success, as well as areas in need of improvement or where there might be a need for a program or service.

As an incentive for residents to respond to the survey, IPC will award a $500 Visa gift card and a $100 AFFES (Army and Air Force Exchange Service) gift card in a random drawing held every week over the four-week survey period, which ends May 30.

Residents who complete and submit their survey will automatically be entered to win.

More Online
Residents who do not receive an email from ARMYHousingSurvey @celassociates.com on April 28 or who have questions about the survey are encouraged to contact their community center.

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Category: Community, Community Relations

Comments (2)

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  1. Angelia thomas says:

    Down on sassafras drive we need a light at the basketball court.

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